While in the Cash Register with that SPO item still on the left side of the screen (where you can change the Deposit amount), go to the Action menu. Choose the PREPAY option. You'll see the Deposit gets calculated to be the full price of the book including any tax you normally would charge when selling that title to that customer. When the customer comes back to pick up the item as you take tenders on the transaction the deposit amount will show up.

This error occurs when there are two items on a PO that have the same ISBN. To fix this, sort all the items in the PO by the ISBN / SKU1 column. To do this, you will need to click on the column heading for the ISBN / SKU1 column. Next, scroll down until you find two of the same ISBN next to eachother. You will have to remove one of them from the PO. Before doing this make sure that the quantity you will be ordering is correct. I.E. Book A has 3 on order and Book B has 2. If you want to order 5 you will have to increase the order amount of one of the items.

To find out what items are keeping the status of a Receiving Memo to “Open”, uncheck the "Show Completed Items" checkbox on the bottom right side of the Details screen. Resolve the items that Anthology considers still open.

Any line item status that is associated with backorders will keep the line open and thereby the Receiving Memo open. Common line statuses that are associated with backorders are “NYP”, “OOS” and “UNK.”

Go to Inventory Control | Generate PO's and choose Restock Based on Sales under Generation Method. To find out how to use this screen, look in the Help System under the Contents tab | Using Visual Anthology | Inventory Control | Auto-generating Purchase Orders

While there isn't a way to un-post a PO, you can add the items to another PO. First you will need to create a new blank PO. Add in the Vendor information and then save it. Take note of the PO number. Next go to receiving and find the PO you posted. Select it and go to the Details tab. Multi-select all the items by clicking on the first item and scrolling to the bottom and then holding the Shift key down click on the last record. This should highlight all the records in the PO. Go to the Actions menu and find the option Send to PO. Select this option and choose the new PO you just made. After you send all the items to the new PO you can Post the now empty PO.

We are always improving our software. As usual, always use the most recent release. As of 07/2006 it should be 5.10.010 or higher.

Absolutely! There is an option called "Edit By Exception" that allows you to manually enter only those items who's actual count does not match the on hand value.

Currently Visual Anthology supports the Symbol CS2000 and CS1504 scanners. We do not support Worthington Data collectors, or other types of devices. Anthology has 9 scanners of each model available for rental. We do not sell either of these scanners.

Rental comes with a brief user manual. Training is purchased separately if preferred.

The older CS2000 scanner could hold around 300, however due to corrupted scanner batches due to over scanning/low battery, the recommendation was limit each batch to 150. The newer CS1504 scanner default is currently 250.

The CS2000 is a Serial based connector. We recommend not using it on a machine that has had a Palm device installed as communication problems due to software driver conflicts have been known to happen. The CS1504 comes standard with a Serial connection, however we have chosen to use the Serial to USB adaptor. This requires the installation of a special driver before the scanner contents can be downloaded but this is relatively easy. Anthology will not support the default cable only.

We recommend reservation for the scanner rental no later than 4 weeks in advance. Typically the December/January time frame is the busiest. Some units are reserved a year in advance.

ONE and ONE only. Physical inventory should be edited by one user at any given time.

No.

1. Scanning the wrong barcode.
2. Lack of planning and practice.
3. Manually adjusting the count values for items sold during the PI.

The PI module was designed to take into account for sales in case a store absolutely had to be open. The PI calculates the relative discrepancy value, this is the difference between the OH found in the system at the start of the PI and the counted value. The discrepancy is added or deducted from the OH at the end of the PI. For example, at the start of a PI the store showed 5 copies OH. The store counted 3 copies instead, that is a discrepancy of -2. During the PI the store sells 1 copy ending with a new physical count of 2 but the system would show 4 OH. At the end of the PI the program would deduct the -2 from the OH, changing it from 4 to 2.

For items that have a unique ISBN/SKU and are already in the system that have a barcode you printed or scanned when first creating the item, they will come in just like any other book. For sideline items that have no scannable barcode, you might consider printing labels for them in advance so they can be scanned. Otherwise you'll need to print a "Stock Check" report for each section and manually count them. Most stores have found it's easier to wait until the end of the PI to start entering in the manually counted values. Again, only one person can do this if you're doing one Full PI.

While the PI module was designed with the possibility of the store being open, it is harder for the store to do a good accurate count with the store open. During the weekends. Pager service is not available on the weekends or after hours for Physical Inventory. So, plan ahead. If you must be open to do a PI, please consider doing several smaller Partial PI's with one section at a time. With this approach, you should not select the same section on different partial PI's as the 2nd one posted will overwrite any counts from the first PI section count.

You can do sales during the PI if necessary. You may consider running a sales history report for sales done while open and double check those items. You never know for sure if an item was moved halfway through your counting. We strongly recommend that you stop all activity at the moment of updating the inventory file " Adjusting Inventory" to make sure the server has full access to all records in the inventory without interruption. This process will take a few minutes. Be patient.

You will need to go to Master Files | Inventory and find the ISBN you want to change. Once you find and select the record, go to the actions menu and find the option Edit ISBN. This will not effect any of the records history.

Go to the module where the record was voided (Inventory, Customers, Vendors, Departments, etc.) On the List tab, select the “Show inactive records” checkbox. The record should re-appear. If you have trouble finding it, Click on the Inactive column and looked for the checkmarks. Select the record and go to Actions | Re-activate this record.

Anthology provides basic Accounts Receivable sales information. Go to Reports | Sales History Report. Enter the appropriate dates. Under Sort choose Customer Name and check the Total box. Leave the Secondary and Tertiary as None. On the right hand side of the screen, check the Detail and A/C Sales Summary check boxes.

Use the Inventory Status report from the Reports menu. You can choose to sort on three different levels (Primary, Secondary, Tertiary) as well as get sub totals for those. If you use the Summary setting instead of Details you can get a nice simple overview instead of seeing detail for each isbn. If you set the Primary to Department, Secondary to None, Tertiary to None, then choose the Summary option, you will get a nice short one page report that tells you the value of the inventory by department. Experiment with Sorting by other classifications such as Section and Media for even greater detail. Understand that this report is not retroactive. That is it only gives you the value of the inventory at the moment you run it. Many stores run this report at the end of each month and save it to their harddrive or print a copy.

The way you mult-select items in Visual Anthology has changed. Here are the new methods to multi-selecting. To select a group of items you will have to start by SHIFT + Clicking on the initial item of the group you wish to select, then proceed to the final item in the group and SHIFT + Click on it. This should highlight all the items from the first one you clicked on to the last one. If you want to select multiple individual items you will have to CTRL + Click on the initial item and then CTRL + Click on all the other additional items you wish to select.

Yes. Start by clicking on the header of the column you wish to move. Next click the column header again, but this time hold the mouse button down. While holding the mouse button down, drag the column to it's desired place. When you have moved the column header to where you want it to be, release the mouse button.
If you wish for the column's to stay in the order you have arranged them after closing the program, you will have to select to maintain views. To do this go to Tools | Maintain Views | Set as Default. You can go to this area to reset the grid back to the original layout if needed. This will save the grids per station, per user.