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Anthology Solutions are Helping Improve the Student Experience for a Diverse Population

In a case study released this week by Microsoft, the global tech leader took a closer look at how Coppin State University (CSU), a historically black institution located in Baltimore, MD, has been able to leverage Anthology solutions, built on Microsoft infrastructure, to better serve a student body that varies greatly by cultural background, age, living circumstances and future goals.

“We serve a community of students who have been challenged in their own lives. Their circumstances haven’t been ideal, and they need more support and help,” said Dr. Ahmed El-Haggan, Vice President of Information Technology & Advancement and Chief Information Officer at CSU. “Everything we do, everything we choose, is with our students’ needs in mind.”

With the overarching goal of improving the student experience for all students, CSU leveraged Anthology solutions to focus on areas where they could make the student experience more personal without the need for extra staff. By harnessing the power of Anthology Reach for their admission process, they sought to boost recruitment, and increase enrollment and retention numbers. Also with a focus on retention, are the vast improvements to career exploration and guidance the CSU College of Business is now offering with Anthology Occupation Insight. By matching student skills to expected job demands and providing guidance on salaries and projected job openings in the local community, CSU students can understand how every moment of their educational journey is leading them on a path to future employment.

Read more about the solutions implemented by Coppin State University and the positive effect it’s had on their students.

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