Anthology’s Student Information & Enterprise Resources met SENMC’s implementation timing goals and delivered modern and interconnected SaaS solutions that will continue to improve the institution’s efficiency and user experience.
Anthology partnered with the institution to ensure the successful and effective implementation of their student information system (SIS)—Anthology® Student—and ERP planning tools—Anthology® Finance & HCM and Anthology® Payroll. SENMC has gone live with Student and continues to finalize other modules. “Anthology has really been there with us every step of the way as we have been working through this aggressive timeline,” said Juanita Garcia, vice president of student services at SENMC. “They have been guiding us. They've been supportive. Anything that we needed to change, they helped us troubleshoot, they helped us figure out anything that we were struggling with, and we were learning a lot of configuration that we've never done.”
Part of the implementation process includes demonstrating to the institution how the modules interact. “We realized Anthology wasn't just giving us a system. They were showing us how it worked so we can understand. We weren't just getting, ‘Here's your box; go figure it out,’” said Karla Volpi, executive vice president and vice president of business & finance at SENMC. “We were helped through figuring out if I do this here, that's going to affect this over there.”
Anthology developed an implementation schedule and met with SENMC weekly to review the different parts of the system together. Spreadsheets were shared with the institution showing pass or fail testing for every completed configuration. “They helped us connect the dots even more. As we started testing and seeing if things were not working, we would fix that—and we got direction on how to do that. And if it was something that Anthology needed to support, then they took care of it fairly quickly. Part of that aggressive timeline was getting our testing completed,” said Garcia.
SENMC worked to ensure that the student experience was not interrupted by the implementation of the new system. After going live with Anthology Student, the institution found that students could navigate the new system more easily than expected, especially considering that they had been using a different university system. “We had different questions from students regarding navigating that [previous] system. However, with Student, they seem to just be able to figure it out,” said Garcia.
SENMC is looking forward to the automation and control Anthology solutions will bring to the institution. Available features will enable customization of the system to improve the experience of students and staff. “Instead of my staff doing tedious work, they're going to actually be able to have the time to read dashboards, get reports that are using data on a daily basis to drive decisions, to guide students for enrollment, for recruitment, that's what we're really looking forward to,” said Garcia.
Recently, SENMC went live with Anthology Finance. Plans are in place to go live with Anthology Payroll in January. A streamlined and interconnected system with similar interfaces will enable more efficiency for SENMC. “A lot of institutions had very distinct silos, like this is finance, and this is student services, and this is advising. Because of the way that we implemented this, we don't have the silos that we did,” said Volpi.