Anthology Trust Center

Service Providers (Sub-processors) with Access to Personal Information of Clients

This page provides the current list of Service Providers (Sub-processors) (as defined in our Data Processing Addendum, DPA) that Anthology engages to help us provide services to our clients and which may have access to Personal Information of our clients. The list is split into the following sections:

  1. Product-specific service providers
  2. Service providers supporting products and clients generally
  3. Third parties whose products Anthology resells
  4. Channel partners (providing support or services)
  5. Partners deemed as Sub-processors for limited set of processing
  6. Anthology Group Sub-processors

Please note: This list includes all Service Providers we use for our clients globally, not just Service Providers who may have access to client data that is in scope of the EU General Data Protection Regulation (GDPR) to ensure we can help our clients globally with their obligations under local data privacy laws.

Our commitments regarding Service Providers

All of the Service Providers listed below have a legitimate need to access Personal Information of our clients in order to provide their service to Anthology as a part of Anthology’s provision of the services to our clients. With regard to Service Providers, we will:

  • Conduct due diligence on the data privacy and security measures of new Service Providers before providing access to Personal Information;
  • Enter into a written agreement which requires at least the same level of protection for Personal Information and individuals as set out in our standard DPA before providing access to Personal Information;
  • Restrict the Service Provider’s access to Personal Information only to what is necessary to fulfill our contractual obligations or as otherwise permitted under the agreements with our clients or under Applicable Data Privacy Laws; and
  • Remain liable for any processing of Personal Information carried out by Service Providers to the same extent we would be liable if performing the services ourselves.

How to get notified of changes

Please use the “Follow this Page!” functionality at the bottom of the page to receive emails from Anthology regarding updates to the list of Service Providers and/or changes to the information provided on this page. Should you choose not to use this functionality to receive email notifications, it is our expectation that you check the link periodically for any updates.

Last Update

This page was last updated on July 11, 2025.

Product-specific Service Providers

Anthology Academic Economics

Service Provider NameLocationPurpose
Microsoft (Azure)United StatesData center
Amazon Web Services (AWS)United StatesData center
Mailgun Technologies, Inc.United StatesEmail Delivery
Kiss Metrics (Usage Analytics)United StatesUsage Analytics
Google (Analytics)United StatesUsage Analytics
Dyn (Oracle)United StatesEmail Delivery
CloudflareUnited StatesDNS, Caching, Security
CloudmersiveUnited StatesDocument Conversion
AppcuesUnited StatesUser onboarding, adoption, engagement, and feedback
HoneycombUnited StatesUsage Analytics
SQLGreaseUnited StatesSQL Analytics

Anthology Accreditation

Service Provider NameLocationPurpose
Microsoft (Azure)United StatesHosting Provider
Mailgun Technologies, Inc.United StatesEmail Delivery
CloudflareUnited StatesDNS, Caching, Security
AppcuesUnited StatesUser onboarding, adoption, engagement, and feedback

Anthology Ally

Service Provider NameLocationPurpose
ABBYY (FineReader)United StatesOCR engine for PDF alternative text conversions
Amazon Web Services (AWS)United StatesHosting provider, text-to-speech conversion, translated conversion
MixpanelUnited StatesReporting support
New Relic, Inc.United StatesApplication performance monitoring
RM SourceUnited StatesInformation security services
WeLocalize, Inc.United StatesTranslation services
BeeLine ReaderUnited StatesEngine for alternative format conversions
Microsoft (Azure)United StatesImmersive reader / alternative conversion and AI functionalities

Anthology ApplyYourself

Service Provider NameLocationPurpose
CyxteraUnited StatesData center
Microsoft (Azure)United StatesData center
InflectraUnited StatesTesting

Anthology Appreview

Service Provider NameLocationPurpose
Microsoft (Azure)United StatesData center
CyxteraUnited StatesData center
Logic MonitorUnited StatesMonitoring
SplunkUnited StatesApplication/server logs
InflectraUnited StatesTesting
Mongo DBUnited StatesDatabase

Anthology Baseline

Service Provider NameLocationPurpose
Microsoft (Azure) (Data Center)United StatesHosting Provider
Amazon Web Services (AWS) (Data Center)United StatesData center
Mailgun Technologies, Inc.United StatesEmail Delivery
Kiss MetricsUnited StatesUsage Analytics
Google Inc.United StatesUsage Analytics
Dyn (Oracle)United StatesEmail Delivery
CloudflareUnited StatesDNS, Caching, Security
CloudmersiveUnited StatesDocument Conversion
AppcuesUnited StatesUser onboarding, adoption, engagement, and feedback

Anthology Beacon

Service Provider NameLocationPurpose
Microsoft (Azure)United StatesHosting provider
Mailgun Technologies, Inc.United StatesEmail Delivery
CloudflareUnited StatesDNS, Caching, Security
LaunchDarklyUnited StatesFeature flag manager

Anthology CampusNexus CRM

Service Provider NameLocationPurpose
MicrosoftUnited StatesDatacenter/hosting
SMS MagicUnited StatesText messaging
TelesignUnited StatesText messaging
SendgridUnited StatesEmail delivery

Anthology Collective Review

Service Provider NameLocationPurpose
MicrosoftUnited StatesDatacenter
Mailgun Technologies, Inc.United StatesEmail delivery
Google Inc.United StatesUsage analytics
CloudfareUnited StatesDNS, caching, security

Anthology Connect

Service Provider NameLocationPurpose
MicrosoftUnited KingdomHosting
CyxteraUnited StatesData center
Logic MonitorUnited StatesMonitoring
ClickatellUnited StatesText messaging
Gecko EngageUnited StatesAPI consumer
SplunkUnited StatesApplication/server logs

Anthology Core Data

Service Provider NameLocationPurpose
Microsoft (Azure)United StatesData center
Amazon Web Services (AWS)United StatesData center
Mailgun Technologies, Inc.United StatesEmail Delivery
Kiss MetricsUnited StatesUsage Analytics
Google Inc.United StatesUsage Analytics
Dyn (Oracle)United StatesEmail Delivery
CloudflareUnited StatesDNS, Caching, Security
CloudmersiveUnited StatesDocument Conversion
AppcuesUnited StatesUser onboarding, adoption, engagement, and feedback
HoneycombUnited StatesUsage Analytics
SQLGreaseUnited StatesSQL Analytics

Anthology Course Evaluations

Service Provider NameLocationPurpose
Microsoft (Azure)United StatesHosting provider
Amazon Web Services (AWS)United StatesData Center
Google IncUnited StatesUsage Analytics
CloudflareUnited StatesDNS, Caching, Security
AppcuesUnited StatesUser onboarding, adoption, engagement, and feedback

Anthology Encompass

Service Provider NameLocationPurpose
Amazon Web Services (AWS)United StatesData center
Microsoft (Azure)United StatesData center
SendGridUnited StatesEmail Delivery
CloudFlareUnited StatesCaching, Security
StackifyUnited StatesMonitoring
CloudAMQPUnited StatesMonitoring/alerting
EDM/ChamaeleonHungaryEmail editor

Anthology Engage

Service Provider NameLocationPurpose
Microsoft (Azure)United StatesHosting provider
Mailgun Technologies, Inc.United StatesEmail Delivery
GoogleUnited StatesUsage Analytics
CloudflareUnited StatesDNS, Caching, Security
CloudmersiveUnited StatesDocument Conversion
HoneycombUnited StatesUsage Analytics
LaunchDarklyUnited StatesFeature flag manager
IronPDFUnited StatesPDF generator

Anthology Evaluate

Service Provider NameLocationPurpose
MicrosoftUnited StatesDatacenter
Mailgun Technologies, Inc.United StatesEmail delivery
Google Inc.United StatesUsage analytics
CloudfareUnited StatesDNS, caching, security
AppcuesUnited StatesUser onboarding, adoption, engagement, and feedback

Anthology Finance & HCM

Service Provider NameLocationPurpose
MicrosoftUnited StatesData center/hosting
Wiz Inc.United StatesSecurity assessments

Anthology Illuminate

Service Provider NameLocationPurpose
Amazon Web Services (AWS)United StatesData center
Snowflake Computing, Inc.United StatesData warehousing

Anthology Insight

Service Provider NameLocationPurpose
Microsoft (Azure)United StatesData Center
Amazon Web Services (AWS)United StatesData Center
Mailgun Technologies, Inc.United StatesEmail Delivery
Kiss MetricsUnited StatesUsage Analytics
GoogleUnited StatesUsage Analytics
Dyn (Oracle)United StatesEmail Delivery
CloudflareUnited StatesDNS, Caching, Security
CloudmersiveUnited StatesDocument Conversion
AppcuesUnited StatesUser onboarding, adoption, engagement, and feedback
HoneycombUnited StatesUsage Analytics
SQLGreaseUnited StatesSQL Analytics

Blackboard

Service Provider NameLocationPurpose
Amazon Web Services - AWSUnited StatesHosting provider for cloud-based products
Cloudflare, Inc.United StatesContent delivery provider
Microsoft (Azure)United StatesO365/SharePoint, security applications and AI functionalities
New Relic, Inc.United StatesApplication performance monitoring and alerting
WeLocalize, Inc.United StatesTranslation services
NetAppUnited StatesStorage provider
SentrionUnited StatesLearn email
Transloadit-II GmbHGermanyFile uploading and processing
TenableUnited StatesVulnerability scanning
CrowdStrikeUnited StatesSensor Agents on EC2 Instances
Global Grid for Learning (GG4L)United StatesPrivate data exchange

Anthology Milestone

Service Provider NameLocationPurpose
Microsoft (Azure)United StatesData Center
LaunchDarklyUnited StatesFeature Management

Anthology Occupation Insight

Service Provider NameLocationPurpose
MicrosoftUnited StatesData center
Wiz Inc.IsraelCloud Security

Anthology Outcomes

Service Provider NameLocationPurpose
Microsoft (Azure)United StatesHosting provider
Mailgun Technologies, Inc.United StatesEmail Delivery
CloudflareUnited StatesDNS, Caching, Security
AppcuesUnited StatesUser onboarding, adoption, engagement, and feedback

Anthology Payroll

Service Provider NameLocationPurpose
MicrosoftUnited StatesData center/hosting
Green Shades Software, LLCUnited StatesPayroll statutory reporting
Symmetry Software LLCUnited StatesLocal tax jurisdiction

Anthology Planning

Service Provider NameLocationPurpose
Microsoft (Azure)United StatesHosting Provider
Mailgun Technologies, Inc.United StatesEmail Delivery
CloudflareUnited StatesDNS, Caching, Security
AppcuesUnited StatesUser onboarding, adoption, engagement, and feedback

Anthology Portfolio

Service Provider NameLocationPurpose
Microsoft (Azure)United StatesHosting Provider
Mailgun Technologies, Inc.United StatesEmail Delivery
GoogleUnited StatesUsage Analytics
CloudflareUnited StatesDNS, Caching, Security

Anthology Program Review

Service Provider NameLocationPurpose
Microsoft (Azure)United StatesHosting Provider
Mailgun Technologies, Inc.United StatesEmail Delivery
CloudflareUnited StatesDNS, Caching, Security
AppcuesUnited StatesUser onboarding, adoption, engagement, and feedback

Anthology Radius

Service Provider NameLocationPurpose
Dell BoomiUnited States and UKIntegrations and MDM
SendGridUnited StatesMail campaigns
Amazon Web ServicesUnited States, Ireland, and AustraliaElastic Compute Cloud
Kalibera ASNorwayChat integration
FlexeraUnited StatesCloud infrastructure management
Logic MonitorUnited StatesMonitoring and analysis
New RelicUnited StatesMonitoring and analysis
Full MeasureUnited StatesWeb service client integrations
Gecko EngageUnited StatesWeb service client integrations through SMS

Anthology Raise

Service Provider NameLocationPurpose
MicrosoftUnited StatesData center

Anthology Reach

Service Provider NameLocationPurpose
MicrosoftUnited StatesData Center
Communication Business Avenue, Inc (f/k/a Café x)JapanPlatform automations
The Portal ConnectorCanadaContent management
TelesignUnited StatesSMS services
Wiz Inc.IsraelSecurity assessments

Anthology Student

Service Provider NameLocationPurpose
Microsoft (Azure)United StatesData center, AI functionalities
SendGridUnited StatesEmail delivery service
CloudflareUnited StatesDNS, caching, security

Anthology Student International

Service Provider NameLocationPurpose
Microsoft (Azure)United StatesData center
SendgridUnited StatesEmail delivery service
CloudfareUnited StatesDNS, caching, security

Anthology Student Verification

Service Provider NameLocationPurpose
MicrosoftUnited StatesData center/hosting
PagerdutyUnited StatesClient alerts
SendGridUnited StatesMessaging/Emails
TwilioUnited StatesMessaging/SMS
IT Labs LLCNorth MacedoniaDeployment and technical support

Anthology Talisma Fundraising

Service Provider NameLocationPurpose
MicrosoftUnited StatesHosting provider
iATSUnited StatesPayment integration

SafeAssign

Service Provider NameLocationPurpose
Amazon Web Services (AWS)United StatesData center

Optimization and Growth Services

Service Provider NameLocationPurpose
Amazon Web Services (AWS)United StatesAWS Connect services
MicrosoftUnited StatesPower BI
New Relic, Inc.United StatesLogging
AvayaUnited StatesEngagement / Enrollment and Call Recording
SmartSheetUnited StatesProject management toolset
TwilioUnited StatesMessaging/SMS
Pentaho (on-permise)United StatesETL Tool - Used for user uploads in to SmartView
ZapierUnited StatesAllows client to send data to Salesforce in real-time

Service providers supporting products and clients generally

These service providers are product-independent and as such support Anthology across products and may require access to Personal Information of our clients.

Third PartyLocationDescription
Check PointUnited StatesInformation security monitoring services
MicrosoftUnited StatesSecurity applications
Palo AltoUnited StatesInformation security services
Salesforce.comUnited StatesCRM and client support applications
Service-now.comUnited StatesClient support issue and change management
ZendeskUnited StatesClient support issue and change management
AtlassianUnited StatesStatus of Anthology services, maintenance announcements
Auth0 Inc.United StatesIdentity broker service
CloudfareUnited StatesContent delivery provider, DNS, WAF
Deque Systems Inc.United StatesAccessibility Assessments
DXC Technology India Private Limited (f/k/a CSC Technologies India Pyt Ltd.)United StatesProduct development support
Globant LLCUnited StatesProduct development support
I-Link Solutions, Inc.United StatesBI and Analytics support
Informatica LLCUnited StatesData Integration and Management Services
Level Access (f/k/a SSB BART Group)United StatesAccessibility Assessments
Looker Data Sciences, Inc.United StatesBI and Analytics support
Toptal, LLCUnited StatesStaff augmentation
JenkinsUnited StatesBuild engineering
OctopusUnited StatesDeployments
Globalscape EFTUnited StatesSFTP Tool
PDFToolsUnited StatesPDF optimizer tool
DBVisitUnited StatesBackups
PendoUnited StatesProduct analytics service

Third Parties Whose Products Anthology Resells

These third parties are only applicable to clients who have specifically purchased the relevant third-party services through Anthology. When Anthology resells a product of a third party, we consider that third party our Sub-processor.

Third PartyLocationDescription
AkariAustraliaAkari Product
AST CaptionSyncUnited StatesCaptionSync product
EACUnited StatesEAC Visual Data product
EesysoftThe NetherlandsEesysoft products/services
Genius SISUnited StatesGenius SIS product
KalturaUnited StatesKaltura products
Pyramid AnalyticsThe NetherlandsPyramid Analytics product
PendoUnited StatesAnthology Adopt powered by Pendo
HSI Workplace Compliance SolutionsUnited StatesEHS Platform
NavengageUnited StatesApp offering with Anthology Engage product
GivepulseUnited StatesCommunity/volunteer engagement tool paired with Anthology Engage
TogetherallUnited KingdomMental health solution
K16 SolutionsUnited StatesConversion and migration services
GG4LUnited StatesSIS connection
ClassUnited StatesClass & Collaborate offerings

Channel Partners

A channel partner will only have access to Personal Information of your institution if your institution is supported by the channel partner. This is generally restricted to client support-related information and client relationship-related information (e.g., support ticket information, invoicing information).

The list of our channel partners is available at www.anthology.com/channel-partnerships.

Partners deemed as Sub-Processors for limited set of processing

The listed third parties are considered Sub-processors for a limited use case/set of processing and only apply if a client and/or their users receive services of the third party.

Third Party NameLocationPurpose
CengageUnited StatesProvides services independently to client and/or client users and as such is generally deemed a controller/business or separate data processor acting on behalf of client. For the limited personal information processed to enable the integration between Anthology and Cengage services, however, Cengage is considered a Sub-processor.

Anthology Group Sub-processors

The relevant Anthology group entities that may have access to client personal information have been added.

Anthology Group Sub-ProcessorsLocationPurpose
Anthology Inc.United StatesClient Support and product maintenance
Anthology Inc. of MissouriUnited StatesClient Support and product maintenance
Anthology Inc. of New YorkUnited StatesClient Support and product maintenance
Blackboard Inc.United StatesClient Support and product maintenance
Blackboard Pty LimitedAustraliaClient Support and product maintenance
Blackboard International B.V.The NetherlandsClient Support and product maintenance
Blackboard (UK) LimitedUnited KingdomClient Support and product maintenance
Blackboard Czech s.r.o.Czech RepublicClient Support and product maintenance
Blackboard Canada Inc.CanadaClient Support and product maintenance
Blackboard Information Technology India Private LimitedIndiaClient Support and product maintenance
Blackboard Education Technology (FZE) (replacing Blackboard FZE)UAEClient Support and product maintenance
Campus Labs ULCCanadaClient Support and product maintenance
Campus Management Corp UK LtdUnited KingdomClient Support and product maintenance
Anthology International Pvt Ltd (formerly Campus Management International Private Limited)IndiaClient Support and product maintenance
Consultora Nivel 7 S.A.S.ColombiaClient Support and product maintenance
Talisma Corporation LimitedIndiaClient Support and product maintenance
Blackboard Do Brasil Servicos De Tecnologia Em Educacao LtdaBrazilClient Support and product maintenance