Anthology Trust Center

Service Providers (Sub-processors) with Access to Personal Information of Clients

This page provides the current list of Service Providers (Sub-processors) (as defined in our Data Processing Addendum, DPA) that Anthology engages to help us provide services to our clients and which may have access to Personal Information of our clients. The list is split into the following sections:

  1. Product-specific service providers
  2. Service providers supporting products and clients generally
  3. Third parties whose products Anthology resells
  4. Channel partners (providing support or services)
  5. Partners deemed as Sub-processors for limited set of processing
  6. Anthology Group Sub-processors

Please note: This list includes all Service Providers we use for our clients globally, not just Service Providers who may have access to client data that is in scope of the EU General Data Protection Regulation (GDPR) to ensure we can help our clients globally with their obligations under local data privacy laws.

Our commitments regarding Service Providers

All of the Service Providers listed below have a legitimate need to access Personal Information of our clients in order to provide their service to Anthology as a part of Anthology’s provision of the services to our clients. With regard to Service Providers, we will:

  • Conduct due diligence on the data privacy and security measures of new Service Providers before providing access to Personal Information;
  • Enter into a written agreement which requires at least the same level of protection for Personal Information and individuals as set out in our standard DPA before providing access to Personal Information;
  • Restrict the Service Provider’s access to Personal Information only to what is necessary to fulfill our contractual obligations or as otherwise permitted under the agreements with our clients or under Applicable Data Privacy Laws; and
  • Remain liable for any processing of Personal Information carried out by Service Providers to the same extent we would be liable if performing the services ourselves.

How to get notified of changes

Please use the “Follow this Page!” functionality at the bottom of the page to receive emails from Anthology regarding updates to the list of Service Providers and/or changes to the information provided on this page. Should you choose not to use this functionality to receive email notifications, it is our expectation that you check the link periodically for any updates.

Last Update

This page was last updated on March 1, 2024.

Product-specific Service Providers

Anthology Academic Economics

Service Provider Name Location Purpose
Microsoft (Azure) United States Data center
Amazon Web Services (AWS) United States Data center
Mailgun Technologies, Inc. United States Email Delivery
Kiss Metrics (Usage Analytics) United States Usage Analytics
Google (Analytics) United States Usage Analytics
Dyn (Oracle) United States Email Delivery
Cloudflare United States DNS, Caching, Security
Cloudmersive United States Document Conversion
Appcues United States User onboarding, adoption, engagement, and feedback
Honeycomb United States Usage Analytics
SQLGrease United States SQL Analytics

Anthology Accreditation

Service Provider Name Location Purpose
Microsoft (Azure) United States Hosting Provider
Mailgun Technologies, Inc. United States Email Delivery
Cloudflare United States DNS, Caching, Security
Appcues United States User onboarding, adoption, engagement, and feedback

Anthology Ally

Service Provider Name Location Purpose
ABBYY (FineReader) United States OCR engine for PDF alternative text conversions
Amazon Web Services (AWS) United States Hosting provider, text-to-speech conversion, translated conversion
Mixpanel United States Reporting support
New Relic, Inc. United States Application performance monitoring
Palo Alto United States Information security services
RM Source United States Information security services
WeLocalize, Inc. United States Translation services
BeeLine Reader United States Engine for alternative format conversions
Microsoft Azure/Immersive Reader United States Engine for immersive reader alternative format conversion
Auth0 United States Identity access management

Anthology ApplyYourself

Service Provider Name Location Purpose
Cyxtera United States Data center
Microsoft (Azure) United States Data center
Inflectra United States Testing

Anthology Appreview

Service Provider Name Location Purpose
Microsoft (Azure) United States Data center
Cyxtera United States Data center
Logic Monitor United States Monitoring
Splunk United States Application/server logs
Inflectra United States Testing
Mongo DB United States Database

Anthology Baseline

Service Provider Name Location Purpose
Microsoft (Azure) (Data Center) United States Hosting Provider
Amazon Web Services (AWS) (Data Center) United States Data center
Mailgun Technologies, Inc. United States Email Delivery
Kiss Metrics United States Usage Analytics
Google Inc. United States Usage Analytics
Dyn (Oracle) United States Email Delivery
Cloudflare United States DNS, Caching, Security
Cloudmersive United States Document Conversion
Appcues United States User onboarding, adoption, engagement, and feedback

Anthology Beacon

Service Provider Name Location Purpose
Microsoft (Azure) United States Hosting provider
Amazon Web Services (AWS) United States Data center
Mailgun Technologies, Inc. United States Email Delivery
Kiss Metrics United States Usage Analytics
Google United States Usage Analytics
Dyn (Oracle) United States Email Delivery
Cloudflare United States DNS, Caching, Security
Cloudmersive United States Document Conversion
Appcues United States User onboarding, adoption, engagement, and feedback
Honeycomb United States Usage Analytics
SQLGrease United States SQL Analytics

Anthology CampusNexus CRM

Service Provider Name Location Purpose
Microsoft United States Datacenter/hosting
SMS Magic United States Text messaging
Telesign United States Text messaging
Sendgrid United States Email delivery

Anthology Collective Review

Service Provider Name Location Purpose
Microsoft United States Datacenter
Mailgun Technologies, Inc. United States Email delivery
Google Inc. United States Usage analytics
Cloudfare United States DNS, caching, security

Anthology Connect

Service Provider Name Location Purpose
Microsoft United Kingdom Hosting
Cyxtera United States Data center
Logic Monitor United States Monitoring
Clickatell United States Text messaging
Gecko Engage United States API consumer
Splunk United States Application/server logs

Anthology Core Data

Service Provider Name Location Purpose
Microsoft (Azure) United States Data center
Amazon Web Services (AWS) United States Data center
Mailgun Technologies, Inc. United States Email Delivery
Kiss Metrics United States Usage Analytics
Google Inc. United States Usage Analytics
Dyn (Oracle) United States Email Delivery
Cloudflare United States DNS, Caching, Security
Cloudmersive United States Document Conversion
Appcues United States User onboarding, adoption, engagement, and feedback
Honeycomb United States Usage Analytics
SQLGrease United States SQL Analytics

Anthology Course Evaluations

Service Provider Name Location Purpose
Microsoft (Azure) United States Hosting provider
Amazon Web Services (AWS) United States Data Center
Google Inc United States Usage Analytics
Cloudflare United States DNS, Caching, Security
Appcues United States User onboarding, adoption, engagement, and feedback

Anthology Encompass

Service Provider Name Location Purpose
Amazon Web Services (AWS) United States Data center
Microsoft (Azure) United States Data center
SendGrid United States Email Delivery
CloudFlare United States Caching, Security
Stackify United States Monitoring
CloudAMQP United States Monitoring/alerting
EDM/Chamaeleon Hungary Email editor

Anthology Engage

Service Provider Name Location Purpose
Microsoft (Azure) United States Hosting provider
Mailgun Technologies, Inc. United States Email Delivery
Google United States Usage Analytics
Cloudflare United States DNS, Caching, Security
Cloudmersive United States Document Conversion
Appcues United States User onboarding, adoption, engagement, and feedback
Honeycomb United States Usage Analytics
LaunchDarkly United States Feature flag manager
IronPDF United States PDF generator

Anthology Evaluate

Service Provider Name Location Purpose
Microsoft United States Datacenter
Mailgun Technologies, Inc. United States Email delivery
Google Inc. United States Usage analytics
Cloudfare United States DNS, caching, security
Appcues United States User onboarding, adoption, engagement, and feedback

Anthology Finance & HCM

Service Provider Name Location Purpose
Microsoft United States Data center/hosting
Wiz Inc. United States Security assessments

Anthology Illuminate

Service Provider Name Location Purpose
Amazon Web Services (AWS) United States Data center
Snowflake Computing, Inc. United States Data warehousing

Anthology Insight

Service Provider Name Location Purpose
Microsoft (Azure) United States Data Center
Amazon Web Services (AWS) United States Data Center
Mailgun Technologies, Inc. United States Email Delivery
Kiss Metrics United States Usage Analytics
Google United States Usage Analytics
Dyn (Oracle) United States Email Delivery
Cloudflare United States DNS, Caching, Security
Cloudmersive United States Document Conversion
Appcues United States User onboarding, adoption, engagement, and feedback
Honeycomb United States Usage Analytics
SQLGrease United States SQL Analytics

Blackboard Learn

Service Provider Name Location Purpose
Amazon Web Services - AWS United States Hosting provider for cloud-based products
Auth0 Inc. United States Identity broker service
Check Point United States Information security monitoring services
Cloudflare, Inc. United States Content delivery provider
Globant LLC. United States Product development support
Gainsight United States Product analytics service
Microsoft United States O365/SharePoint, security applications and Azure speech and language services for Community Engagement products
New Relic, Inc. United States Application performance monitoring and alerting
Oracle America, Inc. United States CRM and ERP applications
Palo Alto United States Information security services
Salesforce.com United States CRM and client support application
Service-now.com United States Client support issue and change management
Snowflake Computing, Inc. United States Data warehousing and analytics
WeLocalize, Inc. United States Translation services
NetApp United States Storage provider
Sentrion United States Learn email
Transloadit-II GmbH Germany File uploading and processing
Tenable United States Vulnerability scanning
CrowdStrike United States Sensor Agents on EC2 Instances
Global Grid for Learning (GG4L) United States Private data exchange

Anthology Milestone

Service Provider Name Location Purpose
Microsoft (Azure) United States Data Center
LaunchDarkly United States Feature Management

Anthology Occupation Insight

Service Provider Name Location Purpose
Microsoft United States Data center
Wiz Inc. Israel Cloud Security

Anthology Outcomes

Service Provider Name Location Purpose
Microsoft (Azure) United States Hosting provider
Mailgun Technologies, Inc. United States Email Delivery
Cloudflare United States DNS, Caching, Security
Appcues United States User onboarding, adoption, engagement, and feedback

Anthology Payroll

Service Provider Name Location Purpose
Microsoft United States Data center/hosting
Green Shades Software, LLC United States Payroll statutory reporting
Symmetry Software LLC United States Local tax jurisdiction

Anthology Planning

Service Provider Name Location Purpose
Microsoft (Azure) United States Hosting Provider
Mailgun Technologies, Inc. United States Email Delivery
Cloudflare United States DNS, Caching, Security
Appcues United States User onboarding, adoption, engagement, and feedback

Anthology Portfolio

Service Provider Name Location Purpose
Microsoft (Azure) United States Hosting Provider
Mailgun Technologies, Inc. United States Email Delivery
Google United States Usage Analytics
Cloudflare United States DNS, Caching, Security

Anthology Program Review

Service Provider Name Location Purpose
Microsoft (Azure) United States Hosting Provider
Mailgun Technologies, Inc. United States Email Delivery
Cloudflare United States DNS, Caching, Security
Appcues United States User onboarding, adoption, engagement, and feedback

Anthology Radius

Service Provider Name Location Purpose
Dell Boomi United States and UK Integrations and MDM
SendGrid United States Mail campaigns
Amazon Web Services United States, Ireland, and Australia Elastic Compute Cloud
Kalibera AS Norway Chat integration
Flexera United States Cloud infrastructure management
Logic Monitor United States Monitoring and analysis
New Relic United States Monitoring and analysis
Full Measure United States Web service client integrations
Gecko Engage United States Web service client integrations through SMS

Anthology Raise

Service Provider Name Location Purpose
Microsoft United States Data center

Anthology Reach

Service Provider Name Location Purpose
Microsoft United States Data Center
Communication Business Avenue, Inc (f/k/a Café x) Japan Platform automations
The Portal Connector Canada Content management
Telesign United States SMS services
Wiz Inc. Israel Security assessments
Gravatar United States Image services

Anthology Student

Service Provider Name Location Purpose
Microsoft (Azure) United States Data center
SendGrid United States Email delivery service
Cloudflare United States DNS, caching, security

Anthology Student International

Service Provider Name Location Purpose
Microsoft (Azure) United States Data center
Sendgrid United States Email delivery service
Cloudfare United States DNS, caching, security

Anthology Student Verification

Service Provider Name Location Purpose
Microsoft United States Data center/hosting
Pagerduty United States Client alerts
SendGrid United States Messaging/Emails
Twilio United States Messaging/SMS
IT Labs LLC North Macedonia Deployment and technical support

Anthology Talisma Fundraising

Service Provider Name Location Purpose
Microsoft United States Hosting provider
iATS United States Payment integration

SafeAssign

Service Provider Name Location Purpose
Amazon Web Services (AWS) United States Data center

Service providers supporting products and clients generally

These service providers are product-independent and as such support Anthology across products and may require access to Personal Information of our clients.

Third Party Location Description
Check Point United States Information security monitoring services
Microsoft United States Security applications
Palo Alto United States Information security services
Salesforce.com United States CRM and client support applications
Service-now.com United States Client support issue and change management
Zendesk United States Client support issue and change management
Atlassian United States Status of Anthology services, maintenance announcements
Auth0 Inc. United States Identity broker service
Cloudfare United States Content delivery provider, DNS, WAF
Deque Systems Inc. United States Accessibility Assessments
DXC Technology India Private Limited (f/k/a CSC Technologies India Pyt Ltd.) United States Product development support
Globant LLC United States Product development support
I-Link Solutions, Inc. United States BI and Analytics support
Informatica LLC United States Data Integration and Management Services
Level Access (f/k/a SSB BART Group) United States Accessibility Assessments
Looker Data Sciences, Inc. United States BI and Analytics support
Toptal, LLC United States Staff augmentation
Jenkins United States Build engineering
Octopus United States Deployments
Globalscape EFT United States SFTP Tool
PDFTools United States PDF optimizer tool
DBVisit United States Backups

Third Parties Whose Products Anthology Resells

These third parties are only applicable to clients who have specifically purchased the relevant third-party services through Anthology. When Anthology resells a product of a third party, we consider that third party our Sub-processor.

Third Party Location Description
Akari Australia Akari Product
AST CaptionSync United States CaptionSync product
EAC United States EAC Visual Data product
Eesysoft The Netherlands Eesysoft products/services
Genius SIS United States Genius SIS product
Kaltura United States Kaltura products
Pyramid Analytics The Netherlands Pyramid Analytics product
Pendo United States Anthology Adopt powered by Pendo
HSI Workplace Compliance Solutions United States EHS Platform
Navengage United States App offering with Anthology Engage product
Givepulse United States Community/volunteer engagement tool paired with Anthology Engage
Togetherall United Kingdom Mental health solution
K16 Solutions United States Conversion and migration services
GG4L United States SIS connection
Class United States Class & Collaborate offerings

Channel Partners

A channel partner will only have access to Personal Information of your institution if your institution is supported by the channel partner. This is generally restricted to client support-related information and client relationship-related information (e.g., support ticket information, invoicing information).

The list of our channel partners is available at www.anthology.com/channel-partnerships.

Partners deemed as Sub-Processors for limited set of processing

The listed third parties are considered Sub-processors for a limited use case/set of processing and only apply if a client and/or their users receive services of the third party.

Third Party Name Location Purpose
Cengage United States Provides services independently to client and/or client users and as such is generally deemed a controller/business or separate data processor acting on behalf of client. For the limited personal information processed to enable the integration between Anthology and Cengage services, however, Cengage is considered a Sub-processor.

Anthology Group Sub-processors

The relevant Anthology group entities that may have access to client personal information have been added.

Anthology Group Sub-Processors Location Purpose
Anthology Inc. United States Client Support and product maintenance
Anthology Inc. of Missouri United States Client Support and product maintenance
Anthology Inc. of New York United States Client Support and product maintenance
Anthology Colombia S.A.S Colombia Client Support and product maintenance
Blackboard Inc. United States Client Support and product maintenance
Blackboard Pty Limited Australia Client Support and product maintenance
Blackboard International B.V. The Netherlands Client Support and product maintenance
Blackboard (UK) Limited United Kingdom Client Support and product maintenance
Blackboard Czech s.r.o. Czech Republic Client Support and product maintenance
Blackboard Canada Inc. Canada Client Support and product maintenance
Blackboard Information Technology India Private Limited India Client Support and product maintenance
Blackboard Education Technology (FZE) (replacing Blackboard FZE) UAE Client Support and product maintenance
Campus Labs ULC Canada Client Support and product maintenance
Campus Management Corp UK Ltd United Kingdom Client Support and product maintenance
Anthology International Pvt Ltd (formerly Campus Management International Private Limited) India Client Support and product maintenance
Consultora Nivel 7 S.A.S. Colombia Client Support and product maintenance
Talisma Corporation Limited India Client Support and product maintenance
Blackboard Do Brasil Servicos De Tecnologia Em Educacao Ltda Brazil Client Support and product maintenance