Support and Retention

The support they need. Exactly when they need it.

Obstacles inside and outside the classroom often prevent students from reaching their educational goals. Clear a path before issues arise using holistic and intuitive student support — and help learners achieve success.

Having a support center that is available for calls and live chat 24/7/365 has been a tremendous benefit in those times when our office is normally closed. In today’s society, students and parents want to talk to you when they choose, and that doesn’t always fall between the traditional hours of 8 a.m. to 5 p.m. Having the ability to reach a financial aid advisor at any time day or night is wonderful!

Jennifer E. Harpham
University of Akron