Managed Services from Anthology

Anthology Services

Your Partner for Operational Efficiency

With increased strain on higher education budgets, you need to ensure that you’re getting maximum ROI from your EdTech solutions. Anthology’s Managed Services investigates to understand your institution’s unique challenges, and then works collaboratively to drive adoption, streamline processes, and increase operational efficiency.

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With Managed Services from Anthology, you’ll enjoy:

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Dedicated consultants who work as an extension of your team
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A strategic partnership that connects your EdTech investment with institutional goals
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Support for Blackboard, Anthology Reach, Anthology Student, or a combination of all three
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Increased productivity and streamlined processes
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Growth in product usage and configurations to your needs
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For Anthology Student, dedicated support for on-demand technical inquiries

A trusted extension of your team

Our Managed Services team combines higher education expertise with a solid understanding of your institution’s mission and day-to-day needs. Instead of hiring, training, and managing more staff, let consultants from Anthology’s Managed Services become your extended virtual team and unleash the full potential of your EdTech investment.

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Three key pillars for success

  • Operational Understanding: Gain a deeper understanding of how day-to-day tasks are enhanced with our solutions
  • Increased Productivity: Find ways to align efforts, eliminate duplication, and streamline administrative processes
  • Strategic Partnership: Skilled consultants unlock additional opportunities to support key institutional goals

Scaled support, based on your objectives

Our approach is built around your institution’s goals. We will first meet with you to understand your current situation, challenges, and strategy, and then provide recommendations to ensure that you get the most value possible from your Anthology solutions.

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Covering the full breadth of Anthology solutions

Whether you use the Blackboard LMS, Anthology Reach CRM, Anthology Student SIS, or a combination of the three, our Managed Services team has the expertise to maximize your ROI. For all three solutions, we extend Adoption Assistance to scale usage and Application Administration to configure and maintain your instance. For Anthology Student, specifically, we also offer a technical account manager for on-demand technical support.

If I were to describe the management and support provided by the Managed Services team in three words, they would be: efficiency, commitment, and proactivity. I would absolutely recommend them—their exceptional quality, expertise, and insights helped us improve our institutional operations significantly.

Alex MorenoEducational Technology Platforms, Duoc
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In today’s rapidly evolving academic landscape, our collaboration with Anthology's Managed Services department has been instrumental. Their technical capabilities and functional understanding of both their software and higher education have enabled us to enhance student experience and drive operational excellence across our institutions. They’re more than a vendor—they’re a strategic partner.

Dan CaposselaVP of Business Information Systems, Lincoln Tech
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Institutions who use Managed Services from Anthology

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